Salon Protocols

Arpies Cancellation & No Show Policy as of January 1st 2017

All appointments must be reserved with a credit card. For the consideration of our stylists and clients on the waiting list, we require 24 hours' notice for cancellation of your scheduled services in order to avoid a late cancellation fee. If you cancel your appointment within 24 hours you will be required to pay 50% of all reserved services.

If you do not show up for your scheduled appointments, without contacting the salon to cancel, you will be subject to pay the FULL AMOUNT of the services reserved.

Late Arrivals

If you will be late for your appointment, please notify the salon as soon as possible. We will make every effort to accommodate your hair service however; the time allotted to your service may be restricted or rescheduled if you are more than 10 minutes late. Arriving late will lessen the value of your hair service and most importantly your pleasure and enjoyment. If time is critical to your schedule on a certain day, please make us aware of your schedule when booking your appointment.

Reservations

Pre-booking your hair service in advance is highly recommended. To avoid disappointment or to obtain a time that works best for your schedule, please consult with your stylist about booking standing appointments.

Price Changes

All prices are subject to change at any time without any notice. E.O.E.

Refunds and Returns

At Arpie's the satisfaction of our clients is important to us. If you for any reason you are unhappy with the results of your service we invite you to communicate that with us and our staff will do anything they can to ensure your happiness. Salon credit will be provided within 14 days for any returned retail product .

What you need to know before your first laser appointment!

We ask that you arrive a few minutes early for your appointment so the laser technician can go over the medical history forms with you and address any questions or concerns you may have.

Please ensure that you are clean shaven prior to your first scheduled laser appointment. The laser treatment will NOT be effective if you have not done so (shaving needs to be done the day before your appointment for best results). If you do not arrive cleanly shaved you will be levied an additional fee of $40 for shaving services.

A minimum 24 hours' notice is required if you will be canceling an appointment as a courtesy to our staff. Missed appointments will result in a $50 charge. Appointments for laser treatment will be scheduled a minimum 4-6 weeks apart (If you need to reschedule within this time you are free to do so).

Unlimited packages commence on the day of your first treatment, and are valid for the next 364 consecutive days.

Arpies Lash Set Policy

A valid credit card number is required at the time of booking to confirm your appointment. Each full lash set appointment requires a $50.00 non-refundable/ non-transferrable deposit. We require 24 hours' notice for changes or cancellations to an appointment.

Once you walk through the front doors you'll realize Arpie’s is much more than just a hair salon

Alin Shatilian

Contacts Us

info@arpies.ca
519.821.5550

17 Goodwin Drive, Guelph, Ontario, N1L 1P7

Tuesday and Wednesday: 10:00am to 6:00pm
Thursday: 10:00am to 7:00pm
Friday: 10:00am to 6:00pm
Saturday: 9:00am – 4:00pm
CLOSED on Sunday and Monday

* Appointments available outside of business hours on special request

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